OUR LIFETIME WARRANTY
At La Berge, we are committed to providing you with products of exceptional quality.
THAT'S WHY WE OFFER LIFETIME WARRANTY ON OUR ITEMS
WHAT OUR 10-YEAR WARRANTY COVERS
- Manufacturing defects (stitching, finishes, etc.)
- Material defects
- Premature wear caused by a production anomaly
WHAT THE WARRANTY DOES NOT COVER
- Damage resulting from improper use or incorrect maintenance
- Alterations caused by non-domestic use (commercial use)
- Damage caused by external incidents
WARRANTY CONDITIONS
To benefit from this warranty, it is essential to follow the care instructions provided with each La Berge product. Any warranty claim must be accompanied by the original proof of purchase.
If the defect is covered by the warranty, we will send a replacement product free of charge.
HOW TO MAKE A CLAIM
If you notice a defect covered by this warranty, please contact our customer service at bonjour@la-berge.com providing your purchase details and photos of the product. We will process your request quickly and inform you of the next steps.
WARRANTY EXCLUSIONS
This warranty is valid only for products purchased directly through our website or authorized retailers. Damage caused by misuse, negligence, or failure to follow care recommendations is excluded from this warranty.
YOUR SATISFACTION FIRST
At La Berge, we are committed to providing you with a flawless shopping experience and high-quality products. This 10-year warranty reflects our confidence in our products and our dedication to supporting you over time. If you have any questions, our team is here to assist you.